*Benjamin Franklin Plumbing®
Privacy Policy
Privacy Policy
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Last updated: August 6, 2026
Benjamin Franklin Plumbing Bay Area respects your privacy. We do not sell or rent your personal information, and we do not share your personal information with third parties for their own marketing purposes.
When you submit a form or request service, you authorize Benjamin Franklin Plumbing Bay Area to contact you by phone, email, or text message regarding appointment setting and your project needs. You can opt out at any time. Message and data rates may apply. Consent is not a condition of purchase.
Mobile information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message service who assist us in delivering these messages. All other categories of data are subject to the terms described in this policy.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Gagne Brothers Enterprises, Inc., doing business as Benjamin Franklin Plumbing Bay Area, 22 Digital Drive, Novato, CA 94949.
If you have any questions about this Privacy Policy, or if you would like to exercise any of your privacy rights described above, You can contact us:
By visiting this page on our website: https://bfplumbingbayarea.com/contact-us/
By mail: Gagne Brothers Enterprises, Inc., dba Benjamin Franklin Plumbing Bay Area, 22 Digital Drive, Novato, CA 94949
If you have any questions about this Privacy Policy, or if you would like to exercise any of your privacy rights described above, You can contact us:
By email: privacy@benfranklinplumbing.com
By visiting this page on our website: https://bfplumbingbayarea.com/contact-us/
By mail: Gagne Brothers Enterprises, Inc., dba Benjamin Franklin Plumbing Bay Area, 22 Digital Drive, Novato, CA 94949
SMS and Text Messaging
We use Hatch, a text messaging platform provided by Hatchify Inc., to send and receive SMS and MMS messages with customers and prospective customers who have opted in to receive them. When you provide your mobile number and consent to text messaging, whether on this website or through a lead form served in one of our advertisements on a third-party platform, your mobile number, the content of your messages, and your consent record are processed by Hatch on our behalf in order to deliver those messages.
Hatch is contractually obligated to use this information solely to provide the messaging service to us and not for its own purposes.
You may opt out of text messages at any time by replying STOP to any message you receive from us. See our SMS Terms and Conditions for full details of the messaging program: https://bfplumbingbayarea.com/terms-and-conditions/#sms-terms
Hatch Privacy Policy: https://www.usehatchapp.com/legal/privacy
MNTN (Connected TV Advertising)
MNTN is a connected television and over-the-top advertising service provided by MNTN, Inc. We use MNTN to deliver advertisements on streaming television to households that have visited our website or that match audience criteria we provide.
MNTN may receive information such as your IP address, device identifiers, and information about your visit to our Service in order to deliver and measure these advertisements.
You can learn about MNTN’s privacy practices and opt-out options here: https://mountain.com/privacy-policy/