As the news about the Coronavirus continues to develop, we would like to communicate with you regarding this important issue.
First, Benjamin Franklin Plumbing will remain open as plumbers are listed as “essential businesses”.
We take that designation seriously. If you have a plumbing problem or emergency at your home please know that we are standing by to handle your call.
If we are needed at your home, know that the health and safety of our customers and employees is our greatest concern. That is why we have implemented procedures based on information from the Centers for Disease Control and Prevention (CDC). This is a fast-evolving issue and we encourage you to continuously refer to the website of the CDC for updates. www.cdc.org.
We have instructed our employees to take these common-sense precautions:
- Stay home if they are sick.
- Greet others in ways other than hand-shaking.
- Minimize the risk of infection by conscientious handwashing and sneezing/coughing into a sleeve or tissue.
We have hung hand-washing posters throughout our offices to remind our employees of how important this simple procedure is.
Our expectation from you, our customer, is that you inform us immediately if someone in your home becomes sick. If you feel you need to cancel your service appointment due to illness, please let us know and rest assured that we will welcome you back when you are ready.
We encourage anyone with questions or concerns on this issue to contact our office directly.
Benjamin Franklin Plumbing